One of the more common yet destructive occurrences in organizations and human relationships in general, is conflict. While conflicts are an accepted reality of life, when handled ineffectively, a difficult situation can turn into a crisis.
Conflict Resolution more commonly focuses on behavioral issues rather than understanding the underlying cause creating conflict. Optimax offers conflict resolution services that employ various assessment tools to identify the root cause of conflict.
The Optimax approach considers the character profile of the parties involved, Job Classification, Life Balance and Job Balance factors, Competency Matrix diagnosis and incident factors in identifying the major contributing factors for conflict. By properly assessing the underlying causes of conflict through a greater understanding of personal character and environmental dynamics, remedies can be implemented that are more likely to prevent recurrence of conflict.
Some common areas where Optimax’s conflict resolution service has been used are:
- Business Partnership Relations
- Management-Employee Conflicts
- Harassment Issues
- Poor Performance Disputes
- Executive Relationships